Effective Date: May 25, 2018
1. Information Pure Shores Villa Collect
(b) Cookies, Data Tracking Technologies and Tools: Pure Shores Villa use technologies such as SumoMe, MailChimp, Zendesk, 365villas, Google Analytics and among others, which we may use to analyse trends, track users’ behaviour and movements and to gather demographic information about our general user base to help us improve our website performance, our business in general, and services we offer. This website uses Google Analytics tool by Google to track users’ website activities, how they interact with our landing page, overall content, click/touch, scroll, taps in other cases. Your IP address, personal information, and other online activities are never stored or shared with any third-party companies if you are located in Europe. We process the information for business and service-related operations only. If you wish to opt-out from other mailing lists, you may contact us directly. As for Google Analytics and other tools we use, you may directly contact these vendors for more information, as some of the tools we use may be used to track information about user behaviour on our website.
2. Information We Collect from Our Guests
(a) Our Service. We collect information from our guests who visit (and/or) interact with our Site through our embedded codes from the tools we use to track the user behaviour to improve our Site and also the service we offer. When guests visit our Site, we may collect certain information about their behaviour including page content, clicks on links and pages, scroll, and demographics. Your IP address and personal information are never shared with any third-parties or never stored on our servers if you are based in Europe.
(b) Information Related to Data Collected from Our Guests. Pure Shores Villa has no direct relationship with the guests whose data are processed for marketing and business development strategies. If you do not want or would no longer like to be tracked using the tools we use as specified above, please contact these companies directly as we don’t have control over the features and functionality of their technology. Any transfer of personal information of our guests to companies that may help us provide better service to guests is required with your consent. The management (and/or) staff will contact you personally and ask for your permission.
(c) Access and Retention of Data Collected from Our Guests. Guests who seek to access or wish to correct/rectify, amend, (and/or) delete inaccurate data should directly send email or enquiry to info [at] pureshoresvilla [dot] com. If Pure Shore Villa receives the request or enquiry under this provision, we will acknowledge it and resolve it within three to five (3-5) working days.
Retention of data collected from our guests is required for us to process transactions for as long as needed to provide our services. We will retain this personal information to comply with our legal obligations, enforce terms and conditions, agreements, and resolve disputes and issues.
3. Information We Collect on Behalf of Technology Companies and Third Parties
(a) Cookies, Data Tracking Technologies, and Tools: The technologies and tools we use, including the service providers and analytics tools we have subscribed to use scripts, cookies, and tags. These data tracking technologies and tools analyse trends, website performances, track movements and user behaviour of our Site. They gather data such as demographic information about our visitors and overall user base. We can generate reports from these technologies that we use to create marketing strategies and improve our services both offline and online on an aggregated basis.
4. How We Use Guests’ Information
(a) Pure Shores Villa collects the visitors and guests’ information to help us maintain our website, improve our digital marketing activities, user experience, and user interface, and respond to the enquiries and other concerns. The legal basis is in art. 6(1)(f) of the EU General Data Protection Regulation (GDPR).
(b) If guests give us consent, the collected information, (i.e. First name, Last Name, and email address) is used to send you marketing communications via our newsletter. The legal basis is in art. 6(1)(a) of the EU General Data Protection Regulation (GDPR).
(c) We collect information to help our villa staff improve their services, both offline and online activities.
5. How We Share Guests’ Information
(a) Pure Shores Villa will never sell your personally identifiable information. Our servers are located outside the direct control of our management, which may store personal information (i.e. on our servers and databases that host our Site). Any information that you give consent to make it publicly available on our communication and marketing channels such as social media accounts and comments on our blogs will be available for other visitors to read. If you, however, wish to remove those, copies may remain viewable via archived pages of our Site, or if others may have copied or saved that (i.e. screenshot of your comment) information. Our team manages our website and any information that you wish to delete within our control can be deleted, amended, or rectified within three to five (3-5) working days.
(b) Any non-personally identifiable information (i.e. user behaviour, clicks, browsing patterns, referring/exit pages, number of visits and among others) may be shared with the interested third parties with discretion, but not made publicly on our Site or in any third-party websites to help them understand the website usage and patterns. If you choose to publish any non-personally identifiable information, you understand and agree that information along with your personal information is publicly viewable. By publishing any personal information by you and with your consent means and by doing so will not violate any laws. If you, however, wish to remove information that you have made public, copies may remain viewable via archived pages of our Site, or if others may have copied or saved that (i.e. screenshot of your comment) information. The non-personally identifiable information is stored by third-party companies and tools we use such as Google Analytics and may be stored indefinitely by the company in their servers and database.
(c) Situations Where Pure Shores Villa May Share Your Information: We will disclose your information if required by the law, if subject to legal proceeding, or subject to subpoena if we believe that such instance or action is necessary to comply with the law or requested by law enforcement, to enforce our Terms & Conditions, to protect our integrity and security as a service provider, and/or to protect the rights of the company, the property, and our personal safety and security, including our guests and others.
(d) Reviews and Testimonials. Pure Shores Villa display the reviews and personal testimonials of the satisfied guests who stayed at the villa on our Site in addition to other endorsements. Any review or testimonial along with your name and with your consent are published. If you wish to update or delete your review, you can contact info [at] pureshoresvilla [dot] com
6. Storage and Processing.
The information we collect from our Site may be stored and processed in Europe, United States, or any other country in which Pure Shores Villa’s Site and service providers maintain their data centres and other facilities. We do not transfer information, including your personal data if you are located in the European Union or European Economic Area.
7. How We Protect Guests’ Information.
Pure Shores Villa is concerned with protecting your privacy and data, but we cannot warrant the security of your information you transmit to our Site or guarantee that your information may not be disclosed, altered, destroyed, or accessed in the case of technical or security breach of any industry standard physical or managerial safeguards. When you book directly to our Site, we encrypt that information using secure socket layer technology (SSL). We cannot guarantee a secure transmission of data or information, given that there is no 100% secure method over the Internet. Therefore, we cannot guarantee an absolute security when there’s transmission of information to our Site. If you have any enquiry about security, you may contact info [at] pureshoresvilla [dot] com. Pure Shores Villa uses a third-party platform for payment processing when guests book directly to the website. The company does not share, store, or retain your personal data for any other purposes.
8. Compromise of Guests Personal Information.
In the case that your personal information is compromised as a breach of security, Pure Shores Villa will promptly notify our guests in compliance with the applicable law.
9. Guests Choices About their Personal Information.
You can review, correct, amend, or delete an inaccurate information about you from our mailing list. Alternatively, you can contact us directly. info [at] pureshoresvilla [dot] com and we will resolve our request within three to five (3-5) working days. As a guest, you have the right to request that we rectify or delete your personal information or restrict the processing, if you think they are incorrect or inaccurate. You have the right to object against such processing based on our legitimate interests as a legal basis. Pure Shores Villa is required to assess and act promptly on your request. You have the right to portability of data if it is relevant for you. You also have the right to seek your legal counsel to lodge a complaint.
10. Our Retention of Guests’ Information.
(a). Pure Shores Villa will retain guests’ information as long as the account is active or as needed to provide them services. We will retain your personal information to comply with our legal obligations, enforce terms and conditions, agreements, and resolve disputes and issues.
(b). If you are visiting our Site, we will retain your information for as long as necessary to comply with our legal obligations, enforce terms and conditions, agreements, and resolve disputes and issues.
11. Children’s Privacy. We protect the privacy of children. We do not collect any information or solicit personally identifiable data from anyone under the age of 12. If there is an instance that we learn that we have collected personal information from children under age of 12 we will delete the information as soon as possible. You may contact us directly at info [at] pureshoresvilla [dot] com if you believe we might have collected any information.
Sitio de la Paz, Basdio
Guindulman, Bohol, 6310